Now that you know about us, from us - this page is dedicated to what our customers think
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When my web designer recommended switching to Ausweb for hosting our business website, I was nervous. I'm not technically literate and I was worried about downtime during the transition period for our website and emails. In the end, dealing with Ausweb was a dream.In the lead-up to launching the new site, on the day of the actual launch, and during the post-launch period, there was never a moment when I felt frustrated by inadequate speed, information or responsiveness. It was a smooth cross-over and we never lost one email.Plus, there was always a human being's name at the end of every email I received, and a human voice at the end of every phone call I made.It's that personal touch that vindicates my decision to switch providers - I had never experienced comparable customer service before. Manns, Rose-Anne (www.writeresponse.com.au) |
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Software Traction approached AUSWEB to provide a virtual machine for hosting our new Microsoft Exchange server. The team from AUSWEB gave us a custom VMWare configuration that met our specific needs and the server was up and running the same day. The server has proved to be very fast and our support requests have always been resolved quickly and professionally. Garrow, Stu |
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When we were planning to launch our Australian Credit Card comparison site, CreditCardCompare.com.au, we knew it would be important to find a host who was located in Australia who could deal with any of our email and telephone questions during normal business hours. However, reliability was top of our priority list because, thanks to hindsight, we knew how damaging a prolonged period of downtime can be in terms of branding, search engine ranking and profitability. Therefore, price was less of an issue in our decision-making process. We chose AUSWEB in 2007 and have been pleased with their service ever since.Read the full review here |
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I am a total novice at web site design and publishing and have been greatly appreciative of all the assistance AUSWEB has given me. We are a non-profit organisation that relies on volunteers and things like domain names and web sites can be problematical for someone such as myself, stepping into a struggling situation. From transfer of the domain name to helping me sort my own problems getting the site published AUSWEB's staff have been easily accessible, well spoken, polite and very helpful. So far, our members are very happy with the results. Thank you so much to everyone at AUSWEB! Zoellner, Ardys |
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NetLearn is an advanced AutoCAD ecommerce site which has been hosted with AUSWEB for several years. Below are the kind remarks we have received from the Managing Director: AUSWEB's balance of high-performance servers, and reliable service coupled with their competitive pricing made it the clear choice for hosting our companies website. We have been delighted with the results. Built from the ground up with e-commerce in mind, AUSWEB's automated setup, choice of included shopping carts and in-built management through its cPanel utility have made our online store a real success, with our sales now reaching all corners of the globe! Their service and support are impeccable, responding to our technical queries promptly and courteously. I would have no hesitation in recommending AUSWEB as a hosting and e-commerce provider. Finkelstein, Jonathan |
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I'm a private programmer and multimedia specialist, I create websites for individual businesses and specialise in User Experience (UX) Web 2.0 (the next generation of the web). As a programmer, I like to have flexibility and an upgrade path that works. As a multimedia artist, I require bandwidth to deliver video and audio assets to viewers and as a human being and one who has never had a reseller account before and doesn't necessarily understand the administration as much as I'd like, I need easy to understand tutorials and fast turnaround of support questions. Rocksmith, Clinton |
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Finding a reliable and customer-focused Webhost can be a daunting task; I needed to transfer 3 websites to a new host and was recommend to AUSWEB who have delivered what they promise. Peace of mind is afforded by the state of the art web hosting, extensive server monitoring which ensures no down time of websites and an effective and efficient help desk to help in a timely manner. It is one thing to want this level of service for yourself, but if you are a webmaster and advising clients to use AUSWEB, one must put a certain amount of trust into the host. AUSWEB provides that peace of mind to me and my clients and does what a webhost should my sites all run Joomla 1.5 and when this advanced CMS is hosted by AUSWEB, I have never encountered any problems with it – something other Joomla webmasters have not experienced with other webhosts. Add to this a help desk that, on many occasions, has assisted in many areas of CSM management which is over and above what is expected. AUSWEB delivers what it promises and the help desk is always available to do what is necessary to solve any question. Knowing that the standard of service I offer my clients is complimented by the service offered by AUSWEB provides great peace of mind and forms a great working partnership. Bayliss, Simon |
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